Starting in May WISP will be switching invoicing systems in an effort to streamline our billing process and improve our customer’s user experience. This new system will be complete with a customer portal which will allow customers to update their own billing information, and make payments on overdue accounts online.
As part of this process, WISP billing agents will be reaching out to clients to collect information as needed to complete the transition. This information will include verifying contact details, account holders, e-mail addresses, and billing information.
Please note that accounts with missing or invalid contact & payment information will be suspended until such time as this information can be acquired. We thank everyone for their cooperation and understanding and look forward to working with you all for years to come.
For questions & concerns, please call 1-877-955-9477 or email us at firstname.lastname@example.org