• Installation & Service call procedures: WISP remains committed to providing our clients with excellent service during these trying times. In the interest of protecting both our clients and our staff, we have implemented a number of safety precautions and procedures with regards to all field related work including but not limited to new Installations and onsite service calls.
• Bandwidth issues: As a result of the massive increase in the number of people staying home as a result of Covid-19, the overall bandwidth usage in our network has surged forward to untold heights. WISP remains committed to providing the very best service to all our clients, and we continue to work diligently to make this a reality.
Despite these best efforts, it is inevitable that during this period where so many people are using the service then it is normal, that bandwidth issues will arise. We ask our clients to bare with us and understand that everything that can be done is being done to ensure that all our clients have the service they need to stay connected.
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